South Africa’s hospitality industry is a dynamic and ever-expanding sector that offers a wealth of opportunities for young professionals, especially for students who have completed an N6 Certificate in Hospitality or Tourism Management. While academic knowledge lays the foundation, practical, real-world experience is essential for building a career in this competitive industry.
That’s where in-service training comes in. For N6 graduates, in-service training is not just a graduation requirement—it’s the bridge between the classroom and a professional career. In 2025, opportunities for workplace-based learning are more accessible than ever, opening doors to employment in hotels, lodges, restaurants, cruise ships, and more.
In this article, we’ll explore what in-service training entails, how it benefits N6 graduates, where to find opportunities, and how to apply effectively.
What is In-Service Training for N6 Graduates?
In-service training (also known as Work Integrated Learning or WIL) is a compulsory component of many TVET college diplomas in South Africa. For students in hospitality, tourism, and catering fields, it involves:
- 18 months of relevant, hands-on work experience
- Placement in a hospitality, food service, or tourism-related business
- Regular supervision and evaluation by the host employer
- A logbook or portfolio of evidence to track progress
Upon completion, learners are eligible to apply for the National N Diploma issued by the Department of Higher Education and Training (DHET).
Why In-Service Training Matters in Hospitality
1. Bridges the Gap Between Theory and Practice
Hospitality is a people-focused, service-driven industry. While your N6 certificate gives you theoretical knowledge in areas like housekeeping, food & beverage management, and tourism operations, in-service training provides the hands-on skills needed to deliver exceptional guest experiences.
2. Improves Employment Prospects
Employers in hospitality often prefer candidates who’ve already worked in real-life environments. In-service training enhances your CV, shows that you can handle pressure, and helps you stand out in a crowded job market.
3. Opens Networking Opportunities
During your placement, you’ll meet mentors, managers, and professionals who can recommend you for jobs, write references, or even offer permanent employment after your training period ends.
4. Increases Confidence and Job Readiness
From taking guest reservations to managing kitchen operations, learners who undergo structured training gain confidence, discipline, and problem-solving abilities—key attributes in the fast-paced hospitality world.
Where Can N6 Graduates Do In-Service Training?
N6 Hospitality Management graduates can apply for in-service training at a variety of organisations:
Hotels and Resorts
- Southern Sun Hotels
- City Lodge Group
- Marriott International
- Sun International
- Radisson Blu
- Protea Hotels by Marriott
Restaurants & Catering Companies
- Famous Brands (Steers, Wimpy, Mugg & Bean)
- Bidfood SA
- Compass Group SA
- Doppio Zero
- Ocean Basket Head Office
Travel & Tourism Operators
- SA Tourism offices
- Local tour companies
- Airports and travel agencies
Cruise Ship and International Placements
Some organisations assist with placement abroad or on cruise ships (with extra certifications required), offering exciting travel-based work experience.
TVET Colleges & SETAs
Many colleges partner with local businesses to help graduates with placement. You can also apply through CATHSSETA (Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training Authority), which funds learnerships and internships.
What Does In-Service Training Involve?
During your training period, you’ll rotate through various departments, including:
| Department | Role / Learning Focus |
|---|---|
| Front Office | Guest check-in/out, reservations, customer service |
| Housekeeping | Room cleaning procedures, hygiene standards |
| Food & Beverage | Table service, restaurant setup, waitering |
| Kitchen | Food preparation, hygiene, plating |
| Events | Conference setup, banquet coordination |
| Management | Staff rosters, stock control, quality assurance |
You will typically work 40–45 hours per week, including weekends and public holidays. Some training is paid (stipends or allowances), while others are unpaid but offer meals, uniforms, or accommodation.
Tips for Finding In-Service Training Opportunities
1. Start Early
Don’t wait until after graduation. Begin looking for placement during your final semester of N6 to beat the competition.
2. Use Your College’s Support
Most TVET colleges have Work Integrated Learning (WIL) coordinators who can help with placement. Attend workshops, career expos, and check bulletin boards regularly.
3. Register on Youth Employment Platforms
4. Contact Hotels Directly
Prepare a professional CV and motivational letter, then email or visit local hotels or restaurants with your documents. Even if they don’t have openings now, they might keep your application for future intakes.
5. Use LinkedIn and Job Portals
Follow major hospitality brands and recruitment agencies like:
- HotelJobs.co.za
- Prostaff Recruitment
- Zeebra Junction
- LinkedIn Jobs (South Africa)
How to Apply for In-Service Training
Here’s a checklist to help you apply successfully:
Update Your CV
Include your full academic record, skills, and any short courses (e.g., First Aid, food safety).
Write a Motivational Letter
Explain why you want to work in hospitality, what you’ve learned in your N6 course, and what you hope to gain during training.
Prepare Your Documents
You’ll typically need:
- Certified ID copy
- N6 results / statement of results
- College letter confirming your training requirement
- Any references or previous experience
Follow Up
After sending your application, follow up via phone or email within a week. This shows initiative and professionalism.
In-Service Training with CATHSSETA: Funded Opportunities
CATHSSETA is a government sector body that facilitates internships, learnerships, and in-service training for N6 graduates in hospitality, travel, and tourism.
You can:
- Apply directly to CATHSSETA-accredited employers
- Register on the CATHSSETA Learner Portal
- Watch for funding calls on platforms like www.gov.za
Many CATHSSETA internships offer a monthly stipend of R2,500 to R4,000 for 18 months.
Real Success Stories
Thando M., a former N6 Hospitality student from Durban, completed her in-service training at a hotel in uMhlanga. After six months, she was offered a full-time position as a guest services agent. Today, she’s working toward a supervisor role.
“Without my in-service training, I wouldn’t have gotten my foot in the door. It gave me the confidence and experience I needed to build my career.”
Final Thoughts
For South African N6 graduates, in-service training is more than a graduation requirement—it’s a stepping stone to a thriving career in hospitality. With South Africa’s tourism sector rebounding post-pandemic, there is renewed demand for skilled, hands-on hospitality professionals.
If you’re passionate about service, enjoy working with people, and dream of a career that could take you around the world, then now is the time to secure your placement, gain experience, and start building your future.
Application Resources and Links
Here are some helpful links to start your journey:
- SAYouth.mobi: Hospitality Internships
- CATHSSETA Internships Portal
- LinkedIn: Hospitality Opportunities