If you’re eager to work in an office environment and want a stable career with room to grow, becoming an Administrative Assistant is an excellent option. You don’t need a university degree — you can start your career by enrolling in a fully funded Services SETA learnership.
In this guide, you’ll learn how to become an Administrative Assistant in South Africa through Services SETA in 2025 — including the steps, requirements, training path, and job prospects.
What Is the Services SETA?
Services SETA (Sector Education and Training Authority) is one of 21 SETAs in South Africa. It focuses on developing skills in the services industry, including:
- Business and administration
- Human resources
- Marketing
- Real estate
- Cleaning and personal services
It offers free, accredited training programmes that lead to qualifications and workplace experience.
What Does an Administrative Assistant Do?
Administrative Assistants are responsible for supporting office operations. Common duties include:
- Typing letters and filing documents
- Scheduling meetings and managing calendars
- Answering calls and managing emails
- Capturing data and maintaining records
- Assisting with invoicing, reporting, and coordination tasks
It’s an entry-level role that provides a strong foundation in office management and customer service.
Step-by-Step: Become an Administrative Assistant Through Services SETA
Step 1: Check the Minimum Requirements
To apply for a Services SETA-funded admin programme, you should meet the following criteria:
- Be a South African citizen
- Age 18–35 years old
- Have at least Grade 10 or 12 (Matric preferred)
- Be unemployed and not studying full-time
- Have basic computer skills or willingness to learn
Some learnerships are also open to people with disabilities and TVET college graduates.
Step 2: Choose the Right Learnership or Qualification
The most relevant Services SETA qualification for aspiring Admin Assistants is:
National Certificate: Business Administration Services (NQF Level 3 or 4)
- Duration: 12 months
- Accreditation: Services SETA
- Format: Classroom training + workplace practicals
- Modules include:
- Office communication
- Computer literacy
- Business writing
- Organisational skills
- Document management
- Customer service
This qualification equips you with the exact skills required to start in administrative roles.
Step 3: Apply for a Funded Learnership
You can access Services SETA learnerships in 3 ways:
1. Via Services SETA Website
Visit www.serviceseta.org.za and check the Learnerships section. Look for:
- Active opportunities
- Lists of accredited training providers
- Downloads for application forms
2. Through Accredited Training Providers
Some private or public institutions offer SETA-accredited admin learnerships. Examples:
- Richfield Graduate Institute
- Oxbridge Academy
- iCOLLEGE
- Boston City Campus (some courses may be SETA-accredited)
Always confirm that they are registered with Services SETA and the programme is fully funded.
3. Through Employers or Job Platforms
Companies that participate in Services SETA programmes post admin learnerships on platforms like:
- SAYouth.mobi
- PNet
- Indeed
- Mysetalearnerships
Search using keywords like “Administrative Learnership 2025” or “SETA-funded business administration internship.”
Step 4: Prepare Your Application
When applying, submit the following:
- Certified copy of South African ID
- Matric certificate or highest qualification
- Updated CV with contact details
- Certified proof of residence (less than 3 months old)
- Motivation letter (optional, but recommended)
Double-check the closing date, as late applications are usually not considered.
Step 5: Sign the Learnership Agreement and Start Training
If you’re accepted, you will:
- Sign a learnership contract with the provider and employer
- Attend classroom-based training (usually part-time or block release)
- Complete workplace training at a host company
- Receive a monthly stipend of R2,000–R3,500 (varies by programme)
By the end of the 12-month programme, you’ll complete assignments and assessments for certification.
RELATED: SETA-Funded Business Administration Internship in South Africa: Your 2025 Guide
What Qualification Will You Receive?
Upon successful completion, you will receive:
- National Certificate in Business Administration Services (NQF Level 3 or 4)
- A statement of results from Services SETA
- A reference letter or experience certificate from the employer
This qualification is recognised across South Africa and meets the minimum requirement for most admin assistant jobs.
What Jobs Can You Apply for After Completion?
After completing the Services SETA admin learnership, you’ll be qualified for entry-level roles such as:
- Administrative Assistant
- Office Clerk
- Receptionist
- Filing Clerk
- Personal Assistant (Junior)
- Data Capturer
- HR Admin Assistant
Employers that regularly hire Services SETA graduates:
- Government departments and municipalities
- Banks, insurance, and telecom companies
- Schools, colleges, and universities
- Hospitals and clinics
- NGOs and corporate offices
Can You Study Further?
Yes — the SETA qualification can help you access:
- NQF Level 5 and 6 qualifications in Office Management, HR, or Business Admin
- TVET College Diplomas (using Recognition of Prior Learning)
- New learnerships at higher levels (e.g., Project Management or Public Admin)
- Bursary programmes funded by Services SETA or other SETAs
Why Choose Services SETA for Your Admin Career?
| Benefit | Description |
|---|---|
| ✅ Free Training | No tuition fees – fully funded by Services SETA |
| ✅ Stipend | Monthly allowance during training (R2,000–R3,500) |
| ✅ Real Experience | 12 months of practical work in an office |
| ✅ Employability | High demand for admin skills across sectors |
| ✅ Progression | Study further or move into specialised roles like HR or Finance Admin |
Final Thoughts
Becoming an Administrative Assistant through Services SETA is one of the most practical and affordable ways to start a professional career in South Africa. You’ll receive recognised qualifications, gain real-world experience, and earn a monthly stipend — all without needing a university degree.
If you’re organised, ready to work, and want a foot in the door of the business world, start applying for Services SETA learnerships in 2025 and take control of your future today.